📄 Refund Policy – Dogi Media
Effective Date: [06-08-2025]
At Dogi Media, we strive to deliver meaningful content, services, and collaborations rooted in rural storytelling and digital empowerment. However, we understand that there may be situations where a refund is required. This Refund Policy outlines the terms under which refunds may be issued.
1. Digital Content (eBooks, Courses, Podcasts, Webinars)
All purchases of digital content such as downloadable files, online courses, webinars, or exclusive podcasts are non-refundable once accessed or downloaded. This is due to the immediate nature of delivery and the inability to revoke access after purchase.
However, if:
The file is corrupt or inaccessible
You are unable to access the content due to a technical issue from our end
Please contact us within 7 days of purchase, and we will assist or offer a resolution.
2. Event Tickets (Workshops, Seminars, Online Events)
Refunds will be granted if:
The event is canceled by Dogi Media
You cancel at least 72 hours before the event date
Refunds will be processed to the original payment method within 7–10 business days.
No refunds will be provided for no-shows or late cancellations.
3. Advertising or Sponsored Content Services
Refunds for advertising, branded content, or sponsored posts will be reviewed on a case-by-case basis and are only eligible if:
The campaign has not yet been started
You request a cancellation within 48 hours of payment
If creative work or content development has already begun, a partial refund may be provided after deducting service charges.
4. Subscription Plans (if applicable)
If Dogi Media offers subscription-based content or premium access:
You may cancel your subscription at any time
Refunds are not provided for partial months or unused content
If you were charged in error, please contact us within 5 days for review
5. How to Request a Refund
To request a refund, please email us at:
📧 support@dogimedia.in
Include:
Your full name
Transaction ID or proof of payment
Reason for the refund request
Our team will respond within 2–3 business days.
6. Exceptions
Refunds will not be granted if:
The product/service was used or downloaded
Dissatisfaction is based solely on personal preference after full usage
The request is made after the applicable refund window has closed
7. Changes to This Policy
Dogi Media reserves the right to update or modify this Refund Policy at any time. Any changes will be posted here with a revised effective date.
8. Contact Us
If you have questions regarding our refund policy, please reach out:
📧 Email: support@dogimedia.com
🌐 Website: www.dogimedia.com